FAQ

We specialize in gourmet cookies and amazing gingerbread houses, which we have shipped all over the United States! Our gingerbread houses and cookies have been featured on Good Morning America, HGTV, TLC, Food Network and Lifetime!

We create custom orders! If you have an idea for a cookie or a gingerbread house that you don't see on our website...contact us! We'll create something unique just for you! Custom orders are not available during the holidays without prior planning. We begin receiving custom holiday orders as early as January for the following holiday season.

We accept VISA, Mastercard, American Express, and Discover.

Holiday 3-8 day shipping is now included to the lower 48 states.

If you need delivery by a specific date, please contact us BEFORE ORDERING! Expedited delivery is available at an additional cost. The shipping times that you choose on checkout are when your items are shipped. Not when they are to be received.

We ship via FedEx GROUND or UPS GROUND from Washington State. Tracking information will be provided to you within 24 hours of shipment.

Shipping times: Remember during the holidays to add an additional time.

*Northwest = 2-3 business days

*Inter-Mountain West = 3-4 business days

*West Coast & Southwest = 3-4 business days

*Hawaii = 3-4 business days

*Alaska = 4-5 business days

*Midwest = 5-6 business days

*South = 5-6 business days

*East Coast = 5-6 business days

We ship anywhere in the United States, and we are proud to ship to the US MILITARY (APO/FPO)! (US Military ship via USPS.)

Only ONE DELIVERY ADDRESS PER ORDER. If you have multiple delivery addresses, you must place multiple orders. Or you can call us at 509-548-6592 to place a bulk order sent to multiple addresses.

You must order by DECEMBER 5th if you want to receive your order by Christmas. Any orders placed after December 5th cannot be guaranteed to arrive by Christmas

We are certain that you will be thrilled with the quality of our products and service. If for any reason you are dissatisfied, please email us or call us at (509) 548-6592, and we will take care of you! Your return business is our priority. Thank you!

SEND AS A GIFT! We can include a note with your special message at no extra charge! Simply type your message (20 words or less) in the “NOTES” section when you place your order!