Contact Us for Assistance
At The Gingerbread Factory, we prioritize providing exceptional customer service. We understand that sometimes issues may arise with your order, and we are here to help resolve them promptly and efficiently. If you encounter any problems, we encourage you to reach out to us so that we can assist you.
Our dedicated customer service team is always ready to listen and address any concerns you may have. Whether it is a question about your order, a request for a modification, or an issue with the delivery, we are committed to finding a suitable solution.
To get in touch with us, simply use one of the following communication channels:
Phone: Dial our customer service at 1-509-548-6592. We are available seven days a week from 8 am to 8 pm.
Email: Send us an email at manager@gingerbreadfactory.com. We strive to respond to all emails within 24 hours.
Online Form: Visit our website at www.gingerbreadfactory.com and fill out our contact form. Be sure to provide all relevant details so that we can better understand your concern and assist you accordingly.
When contacting us, please include your order number as well as a clear description of the issue you are experiencing. This information will enable us to investigate the situation more efficiently and provide you with a timely and satisfactory resolution.
We value your satisfaction as our customer, and we are committed to resolving any problems you may encounter with your order. At The Gingerbread Factory, we believe that excellent customer service is as important as the quality of our products. We appreciate your understanding and look forward to assisting you.
Warm regards,
The Gingerbread Factory Customer Service Team